"I have a prediction with 100% in 10 years you're going to have a billion dollar ARR company emerge out of this category"
The Zero to One phase is the hardest stage because you're having to convince people to use a new product from a new company. And on top of that LaunchDarkly at the time was also a process change, and people weren't really used to continuous delivery.
Breaking down the market, financial, and company performance of industry titans and the top 10 successors from the past 20 years.
The game has changed because some of the deals now are so massive and so you can't walk in with a salesperson and a technology engineer to go close a deal in that first chasm
Creating the category of Network Relationship Management
In an agency you're being paid to be perfect. Whereas in an operating environment, that's going to be the first thing that will probably kill you.